Work Architecture About Contact

Communication Intelligence System

When silence beats effort

Mathematical decay models and 384-dimensional style fingerprinting that knows when to ghost, when to follow up, and when one word is enough. Communication intelligence that treats timing as a first-class feature.

+34%
Close rate increase
3x
Reply rate boost
$4.2k
Monthly delta/creator
60%
Reply rate on "..."

The Philosophy

Everything is per

"Everyone's spending billions teaching machines to remember everything. We spent a weekend teaching ours when to forget."
per hour
Different message types decay at different rates. Warmth fades slower than sales pressure. Every hour shifts the balance between memory and silence.
per platform
Same person, adapted voice. LinkedIn gets complete sentences. Slack gets brevity. Instagram gets ellipsis. The personality stays constant.
per silence
Silence compounds at +0.1 every 6 hours. At 43 hours, strategic quiet has more pull than a fresh outreach. That's not a feeling—that's a derivative.
per goal
Stage-aware progression adapts tone to conversation phase. Initial outreach differs from follow-up differs from close. Context shifts automatically.
per relationship
Style fingerprints per contact. Your communication pattern with a CEO differs from a direct report. 384 dimensions capture how you actually talk.
per dollar
Attribution at the interaction level. Which follow-up converted. Which silence closed. Margin per touchpoint tracked and optimized.

The Mathematics

Decay is a feature

Different memories die at different rates. That asymmetry is the entire strategy. At t = 43h, a ghost with no reply has more pull than a fresh pitch.

Push
t½ = 11h
Burns fast. Doesn't smell desperate.
Neutral
t½ = 26h
Standard decay rate. Baseline memory.
Flirt
t½ = 62h
Slow fade. Lingers like perfume.
Silence
+0.1 / 6h
Compounds forever. The ghost that keeps giving.
s = s₀ × w^Δt × 0.5^(t/26) + silence_bonus

Where s is pull score, w is decay weight (0.3 for push, 0.7 for flirt, 1.2 for stale), and silence_bonus accumulates at +0.1 every 6 hours.

The Architecture

Six systems working together

Each component is simple. The interaction between them creates emergent behavior that feels human without trying to simulate consciousness.

[01]
Style Memory
384-dimensional fingerprints of communication patterns. Tone, response timing, message length, vocabulary. The texture of how people actually talk, not how they think they talk.
[02]
Decay Engine
Non-linear forgetting by message type. Relationship warmth fades differently than sales pressure. The asymmetry is intentional—it's the whole point.
[03]
Goal Progression
Stage-aware context injection. Initial outreach, follow-up, close. The system adapts tone to conversation phase automatically without explicit prompting.
[04]
Multimodal Output
Text, voice notes, media. The system selects format based on context and platform norms. Voice notes at 20% on re-engagement attempts because they feel personal.
[05]
Platform Translation
Same content, adapted delivery. LinkedIn gets professional formatting. Slack gets brevity. Discord gets meme-literacy. The voice adapts to channel expectations.
[06]
Cross-Platform Sync
Attention allocation across channels. When engagement drops on one platform, weight shifts to others. Self-balancing distribution without manual intervention.

The Mesh

One brain. Every surface

PERSONA
CORE
Instagram
Short. Ellipsis. Story replies.
OnlyFans
Delayed. Voice-forward. PPV.
Telegram
Quick. Minimal. Direct.
LinkedIn
Same soul. Nice suit.
Slack
Thread-aware. Team tempo.
WhatsApp
Casual. Voice notes.
Email
Formal. Knows when to break.
Discord
Meme-literate. Server-aware.

+ Any surface with an API or scrape: Twitter/X, SMS, Intercom, Zendesk, HubSpot, CRM, Forums, Custom

Proven Results

This already works

Creator Economy
Strategic ambiguity outperforms eager availability by 3x
The delayed response. The ellipsis. The sense that maybe you're busy with someone else. Reply rate moved from 12% to 31%. Revenue delta: $4,200/month.
Sales
Leads that go cold first close hotter on reactivation
Warmth decays slow. Pitch pressure burns fast. When they come back, it feels like their idea. +34% close rate on reactivated leads.
Recruiting
The 48-hour follow-up feels personal, not desperate
Candidate ghosts your initial outreach. Silence ticks. The follow-up lands different. +22% offer acceptance rate.
Customer Success
Complaints become upsells with timed re-engagement
Negative sentiment decays at 0.5/day. Three months later: "We fixed it. Here's 20% off." +12% LTV increase.
Retention
Engagement drops are visible before resignation letters
Response latency tracking across internal channels. Silence threshold triggers early intervention. -23% surprise turnover.
Competitive Intel
Six weeks of silence from a VP is signal, not noise
Track patterns across public channels. Activity baseline establishes norm. Deviation detection flags changes 4-6 weeks before announcements.

Technical Pipeline

How it works

The language model is the fallback, not the engine. 85% of responses come from pattern matching and rules. Language models hallucinate. Rules don't.

01
Capture
Message ingestion. Platform normalization. Unified format across all channels.
02
Context
Vector similarity search. State retrieval. Style matching from 384d embeddings.
03
Decision
Goal evaluation. Decay calculation. Timing selection based on conversation state.
04
Generate
Template matching (>0.4 similarity). LLM fallback (Llama 3.1 8B). Format selection.
05
Deliver
Platform adaptation. Weighted timing injection. Confirmation and outcome tracking.
2s
Poll interval
384
Vector dimensions
85%
Rule-based
<100ms
Processing time